All orders are sent via Australia Post’s eParcel service with the option of standard or express delivery.
A signature is required on arrival so we recommend providing your daytime or work address for delivery. Parcels that cannot be signed for at the time of delivery will be diverted to your closest post office for pick up, track your order for more information.
Australia Post delivers during normal business hours (Monday- Friday, 9am-5pm), excluding public holidays.
The below table provides a breakdown for Australia Post’s delivery time frames to domestic locations, these times are intended as a guide only and do not include order processing time.
|Melbourne metro, Sydney metro, Canberra metro, Brisbane metro, Victoria regional and Adelaide metro, Perth metro (6000-6004)||3-5 business days||1-3 business days|
|New South Wales regional, South Australia regional and Tasmania (excluding remote locations). Perth metro, Darwin, Alice Springs and Queensland regional (excluding Far North Queensland)||5-8 business days||2-3 business days|
|New South Wales (2890 - 2899)||9-26 working days||3-7 working days|
|Far North Queensland, Western Australia regional, Northern Territory regional and Tasmania remote||7-18 working days||4-8 working days|