Do I need to sign for my parcel?

All our orders are sent with Australia Post, and are marked as needing a signature on arrival. We recommend having your order sent to an address where someone will be able to sign for it during business hours.

If an attempted delivery is made, and there is no one at the delivery address, Australia Post will leave a card at the address with information on where to retrieve your parcel from.

Please note, parcels that are returned to our Online office due to an incorrect delivery address or failure to pick up a carded parcel will incur a re-delivery fee which will be the same as the initial shipping charge.