Can I return my order if I paid with Zip?

Please note! If you purchase a sale item online, you are eligible for a gift voucher or exchange only.

Shipping Back To Zomp Online

Yes, you can return your order within 14 days from the date received, provided our returns policy is adhered to. Refunds will be processed through your Zip account.

Exchanges can only be made for items of the same value. Unfortunately if your item is received back to Zomp Online we are unable to recharge your Zip account for an item of higher value. If your return is a sale item you will be provided with a gift voucher which can be used online and in store.

Returning Your Order In Store

If you return your order in store and would like to exchange for something of higher value this can be processed in store.

Please check our full returns policy - Click here!